The Ayats sales process

At Ayats UK we go out of our way to make the sales process a really enjoyable experience.


1. Researching your Ayats Coach

Our website contains extensive product information on a range of luxury Ayats coaches. Once you’ve had a look at our vehicles online you’ll be ready for the next stage where you can actually look round a coach, decide on its specifications and have a demonstration drive.

2. Face to Face

When you’re ready to explore a coach for yourself, we recommend that you visit us at Ayats UK, where you can spend time discovering the finishes and features and investigating the controls and interior. This is a great opportunity to become familiar with the Ayats brand and to get to know how it feels to spend time inside a luxurious Ayats coach.

Of course the best way to choose the right vehicle is by driving it. We can arrange a demonstration drive where we’ll explain the controls, technology and engineering to you subject to availability.

3. Placing your order

After you’ve explored the Ayats range in depth and made your decision, you’ll place your order and pay a preliminary deposit. This legally confirms your order and places it in the Ayats production process.

Due to the personal nature of every Ayats coach, there is usually a lead time between ordering your coach and its delivery. During this time, you’re invited to the Ayats factory in Spain to complete the specification of your vehicle where you’ll also be able to take a tour of both of the Ayats factories and also get to see the production line.

4. Factory Visit

Take a look behind the scenes at the Ayats factory. The tour of the factory starts in Arbúcies at the heart of the forest. On the factory tour you will be able to see vehicles in build whether it be single or double deck vehicles. Sometimes it’s not always possible to give the full guided tour of the factory. You can take photography for your own private use but please understand you cannot take photographs in the production area.

5. Personalisation

This is where you can change the trim and paint using a unique display of samples and personalised coaches. Over time, your needs may evolve but you’ll be always be able to personalise your Ayats to fit your exact requirements.

6. Preparing your coach

Before you collect your coach, many specific features can be set up to meet your requirements. For example, your satellite navigation destinations can be set along with your favorite radio stations, door locking and light profiles. Your Ayats dealer will discuss this in detail with you prior to collection.

Every Ayats vehicle has to meet the highest quality standards and inspections before delivery. This final quality inspection will include highly experienced drivers test driving the vehicle to check all parts are working correctly. All calibrations will be carried out before the vehicle is finally re-cleaned and transported to the UK.

7. Collecting your coach

When your coach is ready for collection, Ayats UK will contact you to arrange a convenient time. This appointment will be tailored to meet your precise requirements and a sales executive will take as much time as required. You should allow at least an hour for explanation of the coaches controls and functions and any questions you may have about your Ayats. Upon collection of your vehicle we include an exclusive lunch at a local restaurant where you can enjoy an exquisite three course meal.

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